100% U.S. Based ensures highest satisfaction

With Service Desk Outsourcing from CoSentry, you don't have to go far to access the service levels, technical expertise and response users need to stay productive. That's because CoSentry utilizes 100% onshore facilities and personnel to ensure a great "customer experience," whether this includes internal customers, external customers or a combination of both. Yet, we're still able to meet your requirements for an enterprise solution that spans time zones, technical skill sets and scalability to meet fluctuations in user demands.

With CoSentry network monitoring and management, you gain greater efficiency and performance - from your equipment and your people. Available to varying degrees of support, you're able to exercise greater control over your system and devices, while CoSentry providers the additional support and services you need to ensure optimal performance. At its most basic level, CoSentry provides notification in the event that a monitored server or network becomes unavailable or when a designated metric meets a predefined threshold. You're also able to supplement your IT resources with management services and engineering expertise that allow CoSentry to identify and resolve any issues as they occur - ensuring you're notified at all stages of action. Or take advantage of full server and network device management and lifecycle maintenance that also includes hardware and software.

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