Service Desk Facilities
Service Desk Facilities
The Right Investment in People and Infrastructure
For many companies, the costs of establishing and maintaining the personnel and infrastructure to support Service Help Desk operations is the greatest obstacle to providing users with the technical support they need. As a result, the burden falls on existing IT resources - taking them from internal projects that require their attention or compromising their availability for higher-level support that requires their unique understanding of business systems and applications. That's why CoSentry continues to make the necessary investments in its people and infrastructure.We Know What We're Talking About
The people in the CoSentry Service Desk Facilities have a firsthand understanding of technology and what they need to do to ensure your people are able to use it. What's more, we continue to invest in their ongoing education and certifications to keep them up to date with the latest technology and application. We've also created a corporate culture where people know exactly what's expected of them and are rewarded for delivering.Meeting Service & Compliance Standards
Ultimately, we understand that the measure of CoSentry's Service Desk Facilities is how well we're able to support your ability to remain responsive to users and the compliance issues that impact your technology and data. With multiple sites, we're able to deliver peace-of-mind redundancy in our operations, with enough seats available to ramp up quickly. In addition, CoSentry facilities are PCI and HIPAA compliant and SAS 70 certified. We are also Safe Harbor certified. Because our Service Desk Facilities are all 100% U.S. based, we meet Homeland Security export requirements.
Solutions
Locations
- Midlands Tier IV Data Center
- Kansas City Data Center & Colocation
- Sioux Falls Data Center & Colocation
- CoSentry Corporate Headquarters
- Omaha Data Center
You know best what your business needs to operate. CoSentry
knows how to make it happen - without interruptions and without
excuses. We are expert in providing data center solutions that are
customized specifically to your needs.
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Service
Desk Single Point of Contact
for Every Level of Service
for Every Level of Service
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